Return, Refund, and Cancellation Policy for WebHarvy

WebHarvy offers a straightforward refund policy for our web scraping software. We want to ensure your satisfaction with our product while maintaining fair business practices.

2.1. Before Purchase

• A free 15-day trial version is available
• No credit card or payment information required for trial
• Includes core features with some limitations
• No refund applicable as trial version is free

3.1. Eligibility

• 15-day refund period from the date of purchase
• Refund must be requested within this 15-day period
• One refund per customer

3.2. Refund Process

• Submit refund request via email to support@webharvy.com
• Include your order number, registration name or license key file
• Refunds are processed within 5-7 business days
• Money is returned to the original payment method

3.3. After Refund

• License key will be deactivated
• Access to the full version will be revoked
• You must uninstall the software

• Requests made after the 15-day refund period
• Violation of Terms and Conditions
• Software misuse or license agreement violations
• Previously refunded purchases

5.1. Customer-Initiated Cancellation

• You may stop using the software at any time
• No formal cancellation required for one-time purchases
• No refund available after the 15-day period

5.2. Company-Initiated Cancellation

• We reserve the right to cancel licenses for Terms of Service violations
• No refund will be provided for company-initiated cancellations due to violations
• Written notice will be provided for any company-initiated cancellation

6.1. Refund Processing

• Refunds are processed in the original payment currency
• Processing time depends on your payment provider
• Bank fees or currency conversion charges may apply

• Full technical support provided during the 15-day refund period
• We encourage contacting support before requesting a refund for technical issues
• Support team will attempt to resolve any technical problems

8.1. Technical Issues

• Extended support may be provided for unresolved technical issues
• Refund period may be extended if technical issues are confirmed by our team

• We reserve the right to modify this policy at any time
• Changes will be posted on our website
• Existing purchases will be honored under the policy in effect at time of purchase